| Common Tactics by Glove Scammers | Clarification from Hartalega |
|---|---|
| Claiming to be a broker, authorised agent or authorised representative to sell Hartalega’s brand – GloveOn. | We do not authorise any broker or third-party agent to represent us to sell our GloveOn brand for expot purpose. All transactions are handled directly by Hartalega and only emails sent from our domain @hartalega.com.my are genuine. | Claiming that they are an allocation or capacity holder for Hartalega’s GloveOn brand. | Hartalega does not allocate any stock for the GloveOn brand, other than our appointed distributors. When in doubt, kindly contact our sales team at https://hartalega.com.my/contact-us/ | Claiming to have millions of GloveOn ready stock. | Due to the COVID-19 pandemic, there is a global shortage of gloves. Hence, any claim to have millions of GloveOn stock is untrue. | Claiming to have production allocation. | No production allocation. We produce to order. | Showing buyers photos and videos of stock in warehouse. | Hartalega has a strict no photos and videos policy within our premises. | Promising buyers viewing of stock at Hartalega’s warehouse. | Hartalega does not allow viewing of stock at our warehouse. All gloves are produced to order. | Claiming that they have stock as they are getting allocation from hospitals, and hence goods need to be transacted via a few parties. | Gloves sold to hospitals are not meant to be re-distributed or re-exported. | Eliciting potential buyers to submit Proof of Funds (POF). | Hartalega does not require POF. | Eliciting potential buyers to make advance payments to third parties or vis Escrow account. | Hartalega does not authorise payments via third parties, nor do we utilise Escrow accounts. | Eliciting potential buyers to make a portion of advance payment to Hartalegas account and the remaining portion to a third-party account. | Hartalega does not do this. Payments are not made (in part or in full) through any third parties. | Eliciting potential buyers to submit a Letter of Intent (LOI) to Hartalega. | Hartalega never request for any submission of an LOI for orders from buyers. Any LOI submitted to Hartalega is not indicative of any order being placed. | Eliciting potential buyers to sign a Non-Circumvention & Non-Disclosure Agreement (NCNDA) with broker/ allocation holders. | Hartalega itself does not sign NCNDA, nor do we appoint brokers or third parties to sign NCNDA for the GloveOn brand. | Soliciting business via social media platforms. | Hartalega does not solicit ay business via social media platforms, nor do we appoint any third parties to do so. | Selling of counterfeit GloveOn products, which uses fake packaging and gloves, and modified or fake documents, certificates, photographs and videos. | Counterfeit products do not meet standards and pose a threat to the health and safety of glove users. To help differentiate between genuine and fake GloveOn products, watch this video at http://bit.ly/gloveon-counterfeit |
Hartalega advises buyers to remain vigilant. All orders go through Hartalega directly and only emails sent from our domain @hartalega.com.my are genuine.